Personal information is gathered by homieswonderland.com during the order checkout process. During the checkout process, your name, address, e-mail address, telephone number and payment information is collected. Please note that your user name is you email address and you are able to create your own unique username. If you forget or lose your password you can have it resent and the new password will be emailed to the address on file. For security reasons homieswonderland.com does not store sensitive credit card information on our servers. To view your account history, click My Account at any time to view your homieswonderland.com order history and track the status of your orders placed online. In order to view the information in the My Account section of the site you must first log in using your username and password. Remember your username is your email address.
UPDATING PERSONAL INFORMATION
Log onto homieswonderlan.com and click My Account to update your personal information online. If you have lost or do not remember your password, then please send an email from the email address you used to register your account. We will only send password information to the email address listed under the account. Password information will not be given out over the phone.
The information collected during registration is used primarily to process and ship your order. homieswonderland.com will periodically update customers via email about new product updates and promotions.
homieswonderland.com respects out customer account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information is secured and encrypted with the secure Page art software.
homieswonderland.com will gladly exchange any factory damaged online item within week after receiving it. For any return items, you will not be refunded the original cost of shipping, and you are responsible for the cost of the return shipping. It may not be returned or exchanged in person. Homieswonderland.com does not assume any responsibility for reimbursement of compensation of returned packages lost in transit without proof to delivery to homieswonderland.com
Homieswonderland.com will gladly exchange an item for online store credit only.
Sales tax is charged to those orders shipped within the state of New York. All apparel including hats under $110 are tax exempt. For all apparel and hats over $110 the applicable tax rate is 8.875%. Bags and accessories are not considered apparel and are taxable. The applicable tax rate for bags and accessories is 8.875%. Shipping is also taxed.
Shipments and returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.